All orders are shipped via USPS or FEDEX. You will receive a tracking number via email within 2 business days if you paid by credit card, Zelle , or cryptocurrency. If you paid by check, tracking information will be provided once funds clear from bank to bank (5 business days). If you choose “Rush my Order” your order will be shipped out within 24 hours of funds being confirmed.
Our cut off time for same day shipping is 10am ET. We ship 5 days a week M -F. If you pay for “Rush Shipping” on Friday after 10am, your order will ship the following Monday (excluding Holidays).
Fedex 2day and overnight shipping for Saturday delivery must be selected at checkout. If you do not select Saturday delivery, your package will be delivered the following business day. Please note: 2Day delivery on a Thursday will arrive on the next business day excluding holidays, unless you select Saturday delivery at checkout. Overnight delivery on a Friday will arrive the next business day excluding holidays, unless you select Saturday delivery at checkout. There is an extra charge of $27.00 for Saturday delivery. Please call us if you have any questions. (866 611 8146)
Upon delivery of any package from USPS / FEDEX, NaturalEther LLC assumes no responsibility for the package. If the package shows “delivered” according to the tracking info, the package is YOUR RESPONSIBILITY. Packages get stolen all the time, plain and simple. It doesn’t matter what neighborhood you live in, it happens. Please make sure to check the box during checkout to add an adult signature to ensure your order ends up in your hands.
USPS First Class International
If you choose USPS Int’l First Class, it is at your own risk. USPS First Class International may take up to eight weeks to arrive and is not traceable. About two percent of these packages get lost, while the other 98% arrive just fine. We can no longer take responsibility for packages lost in the mail using this shipping method. Please consider USPS Priority International Mail or Registered Mail it is traceable and can be insured. Please email us before you place your order if you need to use registered mail.
Please note that NaturalEther cannot be held responsible for any goods lost during transit or when going through customs. Due to the exclusive nature of our products we cannot always be one hundred percent sure of the customs laws of your country, nor whether your customs will find delivery acceptable. You as the customer are responsible to check your local and national laws before placing your order with NaturalEther. NaturalEther will not knowingly dispatch goods which are unacceptable to customs in your country, but again we cannot know the laws of every country in the world and suggest you check with your customs office before placing your order.
Ship to a Non-Billing Address
If your order is shipping to an address other than the billing address on your credit card, we may contact you to list the alternate address with your credit card company. Your order will not be processed until your payment has been confirmed. This helps prevent fraudulent use of your credit card.
Add Alternate Address with Credit Card Company
To list the alternate address with your credit card company, call the 1-800 number on the back of your card and ask the agent to add the address to the notes on your account. Listing the address before you place an order helps us process your order more quickly.
If you are having difficulty completing your order online, please call us at 866 611 8146. We can also invoice you by email, send your order to firstname.lastname@example.org at checkout and we will invoice you for payment within 24 hours.
Returns , Refunds and Cancellation
Please note: Rapè and Sananga eye drops are not returnable or refundable.
NO refunds on any items outside of 30 days. Please make note that certain products are not returnable. Please read and research accordingly before making your purchase. Refunds are accepted if product is received in the original packaging unopened.
WE INVEST TIME AND INCUR REAL COSTS AT THE TIME YOU PLACE YOUR ORDER AND DURING THE PREPARATION OF EVERY ORDER THAT IS PLACED ON OUR SITE, EVEN BEFORE THE ORDER SHIPS. IF YOU REQUEST A RETURN / REFUND YOU ARE RESPONSIBLE FOR PAYING THE ORIGINAL SHIPPING COSTS, RETURN SHIPPING COSTS, AND A 20% ORDER RESTOCKING FEE IF YOU CANCEL YOUR ORDER FOR ANY REASON AFTER YOUR ORDER SHIPS. YOU WILL ALSO BE CHARGED A 20% RESTOCKING FEE IF YOU PAY FOR YOUR ORDER AND CANCEL YOUR ORDER AFTER IT HAS BEEN ‘PROCESSED’. UNFORTUNATELY, THIS IS NECESSARY IN ORDER TO KEEP OUR PRICES LOW FOR ALL OF OUR CUSTOMERS.
We do not provide return labels, unless we made an error with your order.
While we try to make sure that all prices posted here are accurate at all times, we are not responsible for typographical and other errors that may appear on the website. If the posted price is incorrect due to typographical or other error (e.g., data transmission), NE LLC is only responsible for the correct price, which we will endeavor to provide to you as soon as we become aware of the error. We make every effort to provide you the most accurate, up-to-the-minute information. However, it is your responsibility to verify with NE LLC that all details listed are accurate.
Please allow 3-5 days processing after return has been received to complete your refund. You will receive a confirmation of refund via email. Please send all returns to:
Natural Ether LLC
3255 NW 94th Ave Unit 9265
Coral Springs, FL 33075-2062
Our digital currency payment method is calibrated to the BTC’s volatility. As the price of BTC fluctuates you may have to use more or less cryptocurrency to complete your transaction. We use this method to ensure completed payments will equal or minimally exceed the amount due.
We accept: BTC,LTC,ETH,ZEC,DASH,USDC,MONERO,DOGE
Credit Card Payments
We may hold orders until proper documentation is received to release the order. Like a copy of the cardholders drivers license and/ or a copy of the front and back of the credit card. Once the requested documentation has been received your order will ship out within 1 business day.
Terms and Conditions
You must be 18 years or older to purchase from NaturalEther.com. The information contained on NaturalEther’s website is NOT intended, nor should it be used to diagnose, treat, cure, prevent, or mitigate any disease or condition.
The materials for sale are intended for decorative use only, unless otherwise stated on product labels . They are NOT for use as food additives, drugs, cosmetic, household chemicals, or other inappropriate applications. YOU MUST BE A MINIMUM OF 18 YEARS OF AGE. The listing of a material on this website does not constitute a license to, or a recommendation for its use in infringement of any patent. None of our products are sold or intended for the purpose of human consumption or cosmetic use, unless stated otherwise. Our products are botanical specimens of ethnographic value and interest only . Products are delivered with no expressed or implied fitness for any purpose. Although we pride ourselves on sourcing the best quality products, and guarantee that our products are genuine and properly identified, we cannot guarantee the effectiveness of the product in regards to the way the customer decides to use it. Natural products vary, and we have no control over the conditions of use. We cannot replace products or be held responsible for their effectiveness or lack thereof.
We reserve the right to limit the sales of products and reserve the option not to sell our products to unqualified customers.
By purchasing products from this website, you are affirming that you have checked and confirmed that it is legal for you to purchase and receive the products – this includes all local, state and federal restrictions that apply to you and/or your location. By purchasing and/or receiving products from this website, you are guaranteeing that you are in total and absolute compliance with your local, state and federal laws.
IN NO EVENT SHALL NATURALETHER LLC OR ANY OF IT’S AFFILIATES BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER PURCHASER’S CLAIM IN CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE. IN CONSIDERATION OF THE SALE OF PRODUCT TO PURCHASER, WHICH SALES WE WOULD NOT OTHERWISE MAKE, PURCHASER AGREES TO INDEMNIFY AND HOLD US HARMLESS FROM ALL CLAIMS, EXPENSES, LOSSES AND LIABILITY OF ANY NATURE WHATSOEVER ARISING OUT OF PURCHASER’S HANDLING AND/OR USE OF PRODUCT, WHETHER USED ALONE OR IN COMBINATION WITH ANY OTHER SUBSTANCE.
This site and the materials and products in this site are provided as is and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, we disclaim warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement.
Environmentally Conscious : In order to reduce our carbon footprint, we will condense certain packages of the same kind into one or fewer packages.