Shipping

Shipping

All orders are shipped via USPS or UPS. You will receive tracking number via email within 72 hours if you paid by credit card. If you paid by check, tracking information will be provided once funds clear from bank to bank. We guarantee orders will arrive or they will be replaced. We continually try to improve our shipping services to better serve you as our customer. Guaranteed.

*Rush My Order – Orders will be shipped out with tracking information provided within 24 hours. (For credit card or direct payment methods)

USPS First Class International

If you choose USPS Int’l First Class, it is at your own risk. USPS First Class International may take up to eight weeks to arrive and is not traceable. About two percent of these packages get lost, while the other 98% arrive just fine. We can no longer take responsibility for packages lost in the mail using this shipping method. Please consider USPS Priority International Mail or Registered Mail it is traceable and can be insured. Please email us before you place your order if you need to use registered mail.

Please note that NaturalEther cannot be held responsible for any goods lost during transit or when going through customs. Due to the exclusive nature of our products we cannot always be one hundred percent sure of the customs laws of your country, nor whether your customs will find delivery acceptable. You as the customer are responsible to check your local and national laws before placing your order with NaturalEther. NaturalEther will not knowingly dispatch goods which are unacceptable to customs in your country, but again we cannot know the laws of every country in the world and suggest you check with your customs office before placing your order.


Ship to a Non-Billing Address

If your order is shipping to an address other than the billing address on your credit card, we may contact you to list the alternate address with your credit card company.

Your order will not be processed until your payment has been confirmed. This helps prevent fraudulent use of your credit card.


Add Alternate Address with Credit Card Company

To list the alternate address with your credit card company, call the 1-800 number on the back of your card and ask the agent to add the address to the notes on your account. Listing the address before you place an order helps us process your order more quickly.

If you are having difficulty completing your order online, please call us at 954 826 4169. We can also invoice you by email, send your order to [email protected] at checkout and we will invoice you for payment within 24 hours.


Returns and Refunds

NO refunds on any items outside of 30 days. Please make note that certain products are not returnable. Please read and research accordingly, before making your purchase.

Refunds are accepted if product is received in the original packaging unopened.

A 15% restocking fee will be charged on all returns.** We do not provide return labels.

If you cancel an order before it ships, we will void your order. (no restocking fee for cancelled orders, only returns)

Please allow 3-5 days processing after return has been received to complete your refund. You will receive a confirmation of refund via email. Please send all returns to:

Natural Ether
3255 NW 94th Ave Unit 9265
Coral Springs, FL 33075-2062
Email: [email protected]

 


Terms and Conditions

You must be 18 years or older to purchase from NaturalEther.com. The information contained on NaturalEther’s website is NOT intended, nor should it be used to diagnose, treat, cure, prevent, or mitigate any disease or condition.

  • The materials for sale are intended for decorative use only, unless otherwise stated on product labels . They are NOT for use as food additives, drugs, cosmetic, household chemicals, or other inappropriate applications. YOU MUST BE A MINIMUM OF 18 YEARS OF AGE. The listing of a material on this website does not constitute a license to, or a recommendation for its use in infringement of any patent.None of our products are sold or intended for the purpose of human consumption or cosmetic use. Our products are botanical specimens of ethnographic value and interest only and are delivered with no expressed or implied fitness for any purpose. Although we pride ourselves on sourcing the best quality products, and guarantee that our products are genuine and properly identified, we cannot guarantee the effectiveness of the product in regards to the way the customer decides to use it. Natural products vary, and we have no control over the conditions of use. We cannot replace products or be held responsible for their effectiveness or lack thereof.

  • We reserve the right to limit sales of products or not to sell products to unqualified customers.

IN NO EVENT SHALL NATURAL ETHER’S Products or any of it’s affiliates BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER PURCHASER’S CLAIM IN CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE. IN CONSIDERATION OF THE SALE OF PRODUCT TO PURCHASER, WHICH SALES WE WOULD NOT OTHERWISE MAKE, PURCHASER AGREES TO INDEMNIFY AND HOLD US HARMLESS FROM ALL CLAIMS, EXPENSES, LOSSES AND LIABILITY OF ANY NATURE WHATSOEVER ARISING OUT OF PURCHASER’S HANDLING AND/OR USE OF PRODUCT, WHETHER USED ALONE OR IN COMBINATION WITH ANY OTHER SUBSTANCE. This site and the materials and products in this site are provided as is and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, we disclaim warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement.


I Declare

That by ordering any of the products listed on this website, that I have read and agreed to the terms and conditions listed above. I also understand that the absence of a warning must not be interpreted as an indication of safety, as complete information regarding hazards and risks may not be available for all products. I also declare that I understand that the products listed and sold by NaturalEther are for legal purposes only.

Please do not contact us in writing or by phone to discuss the illegal use of our products. If you do so, your account with Natural Ether and any of its affiliates will be deleted, and you will be prohibited from making any future purchases.